I interviewed at Nordstrom (Burlington, MA) in Feb 2024
Interview
Overall, the interviewer was very casual and all the questions came from corporate. It was an online, one on one interview. It took around 20 minutes and there was no second round.
Interview questions [2]
Question 1
Tell me about a time where you had to handle an unhappy customer?
it was on the phone and staffs may ask you questions about the feeling and personal advantages, in the end they would ask you to prepare a scenario to sell a product you want to advertise
