I applied online. The process took 2 days. I interviewed at Nordstrom (Wellington, FL) in Jan 2011
Interview
I was just pondering over upscale department store and one of them was Nordstorm(the others were JCpenny, Macy's Dillard's Saks fifth and Nieman etc.
I searched the jobs in their website in the Career options and thats how I applied for Nordstorm. As I applied for Retail sales associate...they came with a big questionaire say about 70-80 questions like what kind of person you are and some personality,skills and behavioural questions too.That was about 45 mins and then after 2-3 days I got a mail saying that i can schedule my interview in a given time. I'm totally new to this Retail store and everything but still worked on that so hard like getting some books from library and going through their websites etc.
The BIG day came and I was dressed in business suit for the Interview looking sooooooo cool(trying to be cool). They made us all sit in a small room with a TV in it and showed us some about Nordstorm employess and how they feeel about working in there bla bla....and then the Department managers asked me to come with her and so did others with their respective managers.
At first I was nervous and then i was fine with the manager whom I interviewed.She asked me say about 10-15 behavioural questions....and taking down something when I some answers.
After 2 days a call came from that Manager and I was on AIR.....yeah I GOT my JOB in NORDSTORM!!!!!!!
It was a good interview experience. The managers were straight forward and nice throughout the whole process. The questions were directly related to the role. They were transparent about the role and expectations.
I applied online. The process took 5 days. I interviewed at Nordstrom (San Antonio, TX) in Sept 2025
Interview
it was a really chill and easy interview, the manager was very warm and friendly and none of the questions were too difficult. there was a sale practice section where you have to pretend to sell an item to a customer, but it wasn't too difficult and the manager gave me some guidance and clarification on the practice scenarios. other questions included things along the lines of how you deal with competition, conflict, unhappy customers, teamwork, as well as availability
mock sale questions: what features of this item would you point out to the customer? what concerns or hesitations might the customer have about this item and how would you help them decide? after the customer decides they want the item, how would you close the sale?
I applied through other source. I interviewed at Nordstrom (Tacoma, WA) in Jul 2025
Interview
Extremely easy. I looked the part and got the job. My manager called me the same day to welcome me to the team. They like for their employees to have their own personal style that’s appropriate and makes others want to buy.
Interview questions [1]
Question 1
Why Nordstrom? How would you handle a difficult customer?