I applied through a recruiter. The process took 5 days. I interviewed at PNC Financial Services Group (Leesburg, VA) in Mar 2013
Interview
Fast, average, study customer services Questions and answers. Make sure you know some products of the bank and describe them. Also know the history of PNC current CEO status.bank position use bank rate or wikipedia to get the answers
Interview questions [1]
Question 1
Describe a bad a scenario with a bad customer service and you solve it.
I applied online. I interviewed at PNC Financial Services Group (Arlington, VA)
Interview
Pretty straight forward process. Receive a call from HR recruiter and she asked about my previous experience then se book an appointment so I can go to a 1 on 1 interview with the manager. The waiting process was done in 2 weeks time. They were very helpful on the whole process.
Interview questions [1]
Question 1
Can you talk about one time you had a situation with one of your teammate?