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      PayPal

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      Customer Solutions Interview

      10 Aug 2016
      Anonymous interview candidate
      Chandler, AZ

      Other Customer Solutions interview reviews for PayPal

      Customer Solutions Interview

      11 Aug 2024
      Anonymous employee
      Dublin, Dublin
      Accepted offer
      No offer
      Neutral experience
      Average interview

      Application

      I applied in-person. The process took 2 weeks. I interviewed at PayPal (Chandler, AZ) in Jul 2016

      Interview

      First interview was at a hiring event held in Chandler. Many people attended making this take a couple hours before you were able to actually be interviewed briefly by one of the many interviewers. The one I met with was nice and wanted to know about customer service experience and how and if I had ever dealt with customer concerns. Very brief interview, maybe 5-10 minutes then you are walked to the reception area where your hand is shaken and they tell you that you will hear back either phone or e-mail within the next week. Received the call within a week asking me back for a second round of interviews within a week. On the day of my second interview I had to wait almost an hour after my scheduled time to be called in for the interview. There were again many people waiting. Resumes were needed for both, and many people were not told this and has not brought them to the 2nd interview.

      Interview questions [2]

      Question 1

      When was a time you overcame a difficult situation
      Answer question

      Question 2

      What do you think this position entails
      Answer question
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at PayPal (Dublin, Dublin) in Jul 2021

      Interview

      It was my first interview in Ireland, so I can't compare but I had a good experience on it. So my advice is study about the company and you will have good chances.

      Interview questions [1]

      Question 1

      Tell me about a challenge professional situation
      Answer question
      avatar
      PayPal response
      1y
      Thank you for sharing your interview experience and welcome to the PayPal family!

      Customer Solutions Interview

      8 Sept 2017
      Anonymous interview candidate
      Tempe, AZ
      No offer
      Positive experience
      Average interview

      Application

      I applied through university. I interviewed at PayPal (Tempe, AZ) in May 2016

      Interview

      You will first be contacted by a phone interview and then called for an in person interview. The in person interview will be a group interview with other potential candidates.

      Interview questions [1]

      Question 1

      How would you respond to a customer who is having problems with their credit card?
      Answer question