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      Customer Service Specialist Interview

      21 Feb 2024
      Anonymous employee
      Deltona, FL
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at PayPal (Deltona, FL) in Sept 2022

      Interview

      It was good. I was asked scenario question which was pretty normal. they also went over the job description and duties. We also talked about salary and benefits. The interview felt like a conversation and not a regular interview.

      Interview questions [1]

      Question 1

      What are your strengths in the work place.
      Answer question
      avatar
      PayPal response
      2y
      Thank you for sharing your interview experience and welcome to the PayPal family!

      Other Customer Service Specialist interview reviews for PayPal

      Customer Service Specialist Interview

      9 Oct 2017
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at PayPal

      Interview

      Initial phone interview followed by on site. Questions based on past customer service experience and information provided on CV. 2 interview panelists. Both phone and on site interview relatively easy.

      Interview questions [1]

      Question 1

      Describe a time you dealt with a difficult customer and how you resolved it
      Answer question

      Customer Service Specialist Interview

      12 Mar 2017
      Anonymous employee
      Baltimore, MD
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied through an employee referral. I interviewed at PayPal (Baltimore, MD) in Feb 2016

      Interview

      The interview was over the phone so it was very clam and fast. I was hired a week after interview. I was refereed by an employee and I have former experience in customer service. Customer Service experience is something they really look for.

      Interview questions [1]

      Question 1

      How do you would you deal with a customer who angry? How would you help them solve their problem?
      Answer question