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      Paychex

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      Payroll Specialist Interview

      13 Jul 2016
      Anonymous interview candidate
      High Point, NC
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Paychex (High Point, NC) in Feb 2016

      Interview

      I applied online was immediately contacted by someone asking me to take an online assessment which I did. Someone called me about a week later asking for a phone interview which I did. Then couple weeks later I had an in-person interview. Or at least I thought it was an in-person interview. They took me to an empty office and I had an interview with managers in other locations. I was told that I would hear something either way in about a week or so. That was in February and it is now July and so far I have not heard anything at all of course I don't ever expect to. I have called a couple of times trying to get an update and I'm always told the same thing that someone will be in contact with me either way. So far I have not even gotten a rejection letter or a call for a 2nd interview. This company seems so very unorganized.

      Interview questions [1]

      Question 1

      Why do I want to change jobs after being at my current job for more than 12 years
      Answer question
      2

      Other Payroll Specialist interview reviews for Paychex

      Payroll Specialist Interview

      21 May 2026
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied through an employee referral. The process took 2 weeks. I interviewed at Paychex

      Interview

      Interview process consisted of 2 interviews and one shadowing session. Interview questions were pretty standard STAR structure. I interviewed in person with one supervisor while one other was on a video call.

      Interview questions [1]

      Question 1

      Describe a time when you made a mistake and how you handled it
      Answer question

      Payroll Specialist Interview

      23 Aug 2024
      Anonymous employee
      Phoenix, AZ
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Paychex (Phoenix, AZ)

      Interview

      I had two interviews. First one was with one manager and the second was with two other managers. The interview s lasted about 30 minutes each. They asked about my payroll background and several questions that started out with, "tell me about a time..."

      Interview questions [1]

      Question 1

      They asked several scenario questions
      Answer question
      1

      Payroll Specialist Interview

      1 Nov 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Paychex

      Interview

      Very simple. A round table interview with scenario-based questions. They ask mostly about previous interactions with co-workers as well as customers. It is a customer service job and you are dealing with payroll which can get very overwhelming

      Interview questions [1]

      Question 1

      Tell me a time when you was faced with a challenging situation how did you overcome it and what steps did you take to overcome it.
      Answer question
      1