I applied through an employee referral. The process took 4 weeks. I interviewed at Paychex (New York, NY) in Sept 2019
Interview
It is a multiple step interview, it will be around 3 meetings. They also do a ride along, so expect to spend a day with a rep. Be prepared to role play, and to provide specific experience, and be as detailed as possible.
I applied through a recruiter. The process took 2 weeks. I interviewed at Paychex (Rochester, NY) in Jan 2017
Interview
Very easy. Relatively brief, over-the-phone conversation took place after a set of online "skill competency" tests. The particular position was considered temp-to-hire, which I believe is quite common with this company, however ultimately I did not accept the position.
Interview questions [1]
Question 1
A time when you had to deal with a difficult customer and how you handled the situation