Thanks for sharing your perspective. We’re sorry to hear the process didn’t feel like a fit, and we appreciate the chance to clarify a few things for future candidates. 1. Our team is global by design — not outsourced. We proudly hire talented people across Canada, Quebec, the U.S., LATAM, and the Philippines. They’re not third-party contractors; they’re real Pearl West team members who contribute directly to our brands every day. We value diversity because it makes our teams stronger. 2. AI tools support our process, not replace it. MeetGeek is simply a meeting notetaker so interviewers can stay fully engaged — it doesn’t evaluate anyone. TestGorilla is one small input that helps us understand working styles. All hiring decisions are made by humans on our leadership and HR teams. 3. Compensation is role-specific and benchmarked. We publish salary ranges that reflect the level and scope of the role. Positions tied to performance metrics, seniority, or specialized skill sets naturally vary. When we say competitive, we mean competitive for the exact market and job tier — and we’re transparent about that with candidates throughout the process. We know we won’t be the right match for everyone, but we take hiring seriously and put real time and thought into every step. Many candidates who join us mention the professionalism, clarity, and warmth they felt throughout their experience. Wishing you all the best as you continue your search.