If you’re considering applying to Phenom, proceed with caution. For a company that claims to be “revolutionizing the HR space,” their own recruitment process is nothing short of a disorganized mess. The initial screening with their in-house recruiter was smooth, and the recruiter themselves was friendly and professional. Unfortunately, everything went downhill after that. I had not one, but two interviews cancelled at the last minute by hiring managers due to “conflicting priorities.” The third attempt at scheduling a second interview was even worse—the interviewer didn’t bother to show up, with the same tired excuse of “conflicting priorities” offered afterward. When I finally managed to get an interview, it was one of the most unprofessional experiences I’ve encountered in my 12-year career. The interviewer seemed completely distracted—typing and clearly answering messages during our conversation. To top it off, she bizarrely fixated on irrelevant questions, such as what podcasts I listen to, instead of engaging with my qualifications or experience. For a company that markets itself as a leader in HR innovation, their recruitment process lacks the most basic level of respect for candidates’ time and effort. If this is how they treat candidates, I can’t imagine how they treat their employees. Phenom may have a shiny exterior, but the reality is chaotic, unprofessional, and utterly disappointing. Save yourself the frustration and look elsewhere.

I went through six interviews with various levels in the organization. At the end of this process, I was sent a canned email template stating that another candidate was found that matched what you are looking for. The hilarious part is that this canned email template is something I know too well from my ATS/ TA experience. I emailed once and never heard back. I was shocked. I was such a good fit for Phenom with my product and HR talent experiences; I even got that perception from everyone I interviewed with. I would like you to know that I had such a positive perception of Phenom up until this point. As a people-centric company, I thought more of Phenom.