I applied online. The process took 2 weeks. I interviewed at Premera Blue Cross (Lewiston, ID) in Apr 2023
Interview
Role playing phone calls to patients, talking about past work experience, talking about my current work setting, explaining the work environment and general expectations, talking about the benefits of working for Premera, talking about the benefits.
Interview questions [1]
Question 1
They role played a patient and gave me specific key words within the conversation to discern what the patient’s problem was.
I interviewed at Premera Blue Cross (Colorado City, CO)
Interview
Quick process for both interviews. The first was with the hiring team and the second one with one of the Care Manager’s supervisor. Both interviewers where very friendly, helpful and transparent. They went over all expectations, bottlenecks, salary and schedule.
Interview questions [1]
Question 1
Describe a common scenario with a patient during an onboarding call and one with a difficult co worker and how you handled it.
