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      Customer Success Manager (CSM) Interview

      16 Feb 2024
      Anonymous interview candidate
      Paris
      No offer
      Negative experience
      Difficult interview

      Application

      The process took 3 weeks. I interviewed at Pubstack (Paris) in Jun 2023

      Interview

      I previously had a series of interviews with the Customer Success team, which ultimately led to the final round last year. Regrettably, the experience left much to be desired. I invested a significant amount of effort into an intricate and challenging case, only to receive no constructive feedback, but rather a generic 'another candidate performed better' response. Moreover, I found the hiring manager's behavior to be less than ideal, which has led me to conclude that joining his team is not in my best interest. I also believe that there is room for improvement in the caliber of individuals I encountered during the process, which makes it challenging for me to endorse Pubstack wholeheartedly.

      Interview questions [1]

      Question 1

      Cases Studies, 3 en total!
      Answer question

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