I applied online. I interviewed at RBC (Mississauga, ON) in Aug 2014
Interview
Telephone interview followed by physical interview. Applied online and then was called for a phone interview and passed that and was the called for a physical interview at their branch in Mississauga where I was interviewed by two Supervisors.
Interview questions [1]
Question 1
General situational and behavioural questions on how you would behave in certain situations. Standard Call Centre questions on call handle times and call quality times
Online aspect with test on listening and capturing information. It can take up to an hour and it's done though the link they send. Pretty standard with other insurance companies and sales roles. They had a phone interview afterward and the interviewer was very friendly.
Interview questions [1]
Question 1
I can't remember the questions but understand why RBC?
I applied online. The process took 2 months. I interviewed at RBC (Mississauga, ON) in Dec 2020
Interview
Interview process was smooth, a lot of personality quizzes and IQ tests. Phone interview was nice and easy... HR lady was super nice. Got a conditional offer within a few days
Interview questions [1]
Question 1
Give an example of a time you had to make a tough decision
I applied online. The process took 4 weeks. I interviewed at RBC (Mississauga, ON) in Nov 2020
Interview
One assessment test was administered, followed by two rounds of in-person interviews. During these in-person interviews, the discussion will encompass your past experiences within the insurance industry. Additionally, expect questions that delve into behavioural thinking, aimed at gauging your problem-solving skills, customer-centric approach, and ability to handle various scenarios effectively.
Interview questions [1]
Question 1
Can you provide an example of a successful sales pitch you've delivered to a client?