Apply online, received online assessment in 2 days, complete, and received first call from HR, questions such as, why you want to be teller, why rbc, what is your availability, around 15 mins, and schedule the behavior question interview next week. 30 mins behavior questions include how do you handle angry customer, a service beyond customer expectation, sales experience, do you have sales target. got a call back in 3 weeks said pass the phone interview. Wait another 3 weeks to schedule the face to face interview. Basically with manager client care, its more like chat conversation, but first question is how do you know about rbc. and ask if i am comfortable meeting with customer, sales experience, some serivice experience. 2 days after received offer.

I applied online and after a few weeks I received an email asking me to do an online test took a test online then a phone interview, the online test was kind of long with some repetitive questions but in general was fairly easy and not complicated.