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      Customer Care Advisor Interview

      24 Jun 2021
      Anonymous interview candidate
      Madrid
      No offer
      Negative experience
      Difficult interview

      Application

      The process took 6 weeks. I interviewed at Roche (Madrid)

      Interview

      Initial process was fine, had to wait a bit between the initial interview and the second. However after the second interview, I was referred they would be the last step in the process but no, I've received 2 unexpected phone calls, for some tests, which I didn't know were tests. For this I've been refused, because I didn't pass these tests that I didn't know I did, which in my opinion is unfair. In a plus, how these tests have been done, was in a uncomfortable way, not really professional. If this is a interview process, I can't imagine inside how bad can be the management.

      Interview questions [1]

      Question 1

      what you want this job
      Answer question