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      Santander

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      Customer Service Branch Interview

      5 Nov 2024
      Anonymous interview candidate
      Northampton, England
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Santander (Northampton, England) in Oct 2024

      Interview

      I did an online video interview you get a couple of goes before you submit it it was easy and straight forward I felt that a face to face interview would have been better the team contacted me after to say that I haven’t progressed to the next stage and said how bad I did on online stage what a way to make people said a simple rejection email would have been fine

      Interview questions [1]

      Question 1

      What is good customer service and risk and control
      Answer question