Santander Customer Service Representative (CSR) interview questions
Updated 11 Jan 2026
based on 43 ratings
Difficulty
Average
Experience
Mostly positive
How others got an interview
74%
Applied online
Applied online
12%
Recruiter
Recruiter
6%
In person
In person
3%
Other
Other
3%
Employee referral
Employee referral
3%
Recruitment agency
Recruitment agency
Interview search
43 interviews
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Santander interviews FAQs
Customer Service Representative (CSR) applicants have rated the interview process at Santander with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 78.6% positive. This is according to Glassdoor user ratings.
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I interviewed at Santander (SĂŁo Paulo, SĂŁo Paulo)
Interview
ApĂłs a inscrição teve prova online com diversos temas como portuguĂȘs, excel e raciocĂnio logico, apĂłs aprovacao teve entrevista presencial em grupo com dinĂąmica e a Ășltima etapa foi entrevista individual com os gestores da ĂĄrea.
LarguĂsimo proceso de un dĂa, te mantienen 8 horas ahĂ. Haces una entrevista de rol de dos minutos y con eso deciden basicamente si te contratan, pierdes mucho tiempo porque lo manejan por grupos.
I applied online. The process took 2 weeks. I interviewed at Santander (Reading, PA) in Jan 2022
Interview
In the interview process, I remember it was fairly easy. HR contacted you and you were set up along with a group after you accepted the position. Questions were vague in my opinion.