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      Shutterfly

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      Customer Service Representative Interview

      15 May 2012
      Anonymous interview candidate
      Sunnyvale, CA
      No offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at Shutterfly (Sunnyvale, CA) in Apr 2012

      Interview

      I was contacted to come in for an interview. Originally I was scheduled to meet with 2 people and the manager. I met with one rep and the manager. I came in with a copy of my resume and the interview schedule. The representative I met with was professional. She had 5 interview questions on a piece of paper. I thought the interview had gone well until I met the manager. The manager appeared very unfriendly-she did not smile or make eye contact. The interview with her only lasted about 10 minutes. I got the feeling she decided not to hire me as soon as she walked in the door, even though I was asked questions like "This position will move very quickly-when can you start?". Subsequently I did not hear back from TinyPrints, even after sending an email to inquire about the status of the position, which is now marked as "closed" on the JobVite site. I would not recommend this company to others. Pay is very low and there was mention of having to work 7 days a week during the holiday season.

      Interview questions [1]

      Question 1

      Tell me about a time when you gave out too much information?
      Answer question
      1

      Other Customer Service Representative interview reviews for Shutterfly

      Customer Service Representative Interview

      28 Sept 2023
      Anonymous interview candidate
      Phoenix, AZ
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Shutterfly (Phoenix, AZ) in Aug 2023

      Interview

      My interview was telephonically, and the interviewer was very kind and gave me all the details of the position related to a customer service agent. I felt very comfortable and the interview went very smoothly. She told me that I was just at the vet the following day, which I did receive an email stating that I could work remotely from home.

      Interview questions [1]

      Question 1

      They asked me what was my biggest quality
      1 Answer

      Customer Service Representative Interview

      12 Jul 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Shutterfly

      Interview

      Very straight to the point. Easy interview. 2 rounds. Had to also take a computer skills test. One. On one interview then a small group interview with 3 people. Just dress nice and be yourself

      Interview questions [1]

      Question 1

      What makes you a great fit?
      Answer question

      Customer Service Representative Interview

      8 Feb 2017
      Anonymous employee
      Tempe, AZ
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 2 days. I interviewed at Shutterfly (Tempe, AZ) in Oct 2015

      Interview

      I started with a computer skills test. Once I passed that, my interview was scheduled. Each supervisor asked a series of questions. Once the interviews were over, a phone screen was done to assess soft skills.

      Interview questions [1]

      Question 1

      What was a difficult experience in customer service you dealt with in the past? How did you handle it?
      Answer question
      1