The process took 12 months. I interviewed at Smartly
Interview
Complex recruitment process made out of 4 steps or so. It involves going over theoretical knowledge of paid social and especially meta. You meet quite many team members throughout the process
Interview questions [1]
Question 1
Meta basics, csm best practices, the future of paid social
Hi. Thank you for leaving a review of your interview experience at Smartly. We're delighted to hear the process was pleasant, and that you accepted the offer. Welcome to Smartly!
Other Customer Success Manager (CSM) interview reviews for Smartly
I applied online. The process took 4 weeks. I interviewed at Smartly (Madrid) in Feb 2026
Interview
Me entrevistaron futuros compañeros del equipo, y las preguntas estuvieron muy enfocadas en mis conocimientos y aptitudes. Aunque no fueron sencillas, en ningún momento me sentí presionado ni percibí una intención de hacer la entrevista innecesariamente difícil. El ambiente fue profesional y respetuoso.
I applied online. I interviewed at Smartly (Amsterdam) in Feb 2024
Interview
Difficult and lengthy, but fair. Team you're interacting with is great so its worth going through the steps. Screening by recuiter, hiring manager, meeting the team, platform demo and then regional manager 1:1
Interview questions [1]
Question 1
General paid social concepts, knowledge of paid social, social media trends. Demo of the platform too in the later stages.
