Smartly Reviews

2.7

40% would recommend to a friend

(359 total reviews)

Laura Desmond

48% approve of CEO

50% positive business outlook

Smartly has an employee rating of 2.7 out of 5 stars, based on 359 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smartly employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

359 reviews
5.0
25 Jun 2026

Supportive teammates in a fast-paced and challenging environment

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Incredible, warm and talented people, who have each others' back. Endless opportunities to learn and take ownership of projects that will extend you, if you're hungry. Flexible hybrid working environment. Strong and supportive team environment. Opportunity to shape your own career, and wear many hats. Bonuses have been almost consistently paid out in full, lunch provided on in-office days.

Cons

Challenging and extremely fast-paced industry & environment, a lot of time working in 'the grey', keeping up with change can be tricky. Best suited for those that love to extend themselves, want to find opportunities to contribute over-above & outside their role, are comfortable being constantly challenged. If you need a completely linear and clearly defined career path handed to you, you might be disappointed. Can feel chaotic at times. Yearly salary increases may disappoint those that aren't getting promoted, but pretty consistent with overall industry.

1.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Nice people, actual cool product that works well,

Cons

Absolutely zero structure in teams, managers don’t care so I was always struggling to even get a regular call in the diary. Sales teams can bulldoze the CS team and can try and offload their work onto them. Probably my least favourite company I’ve worked

4.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are good and salaries are above market’s average. Sustainable workload to me. Team environment also nice.

Cons

My main problem: no clear growth path. Some people might find workload a bit too much but I would say comparing to pay it’s a match. Don’t expect traditional work life balance in Finnish companies in here (no chill type working).

Viewing 1 - 3 of 359 Reviews

Glassdoor has 386 Smartly reviews submitted anonymously by Smartly employees. Read employee reviews and ratings on Glassdoor to decide if Smartly is right for you.