Thank you for taking the time to share your feedback. I'm sorry that you had a negative experience during your process - that is certainly never our goal. I am glad that you were left with the impression that the people here enjoy their jobs. They do! If it seemed that folks were a bit disorganized when you arrived for your interview, it is because they were. Unfortunately, there was some miscommunication and our team expected that your interview was going to be conducted over the phone. We were happy to accommodate you in person - but it did require some scrambling on our end. That is not the normal way that our interviews are conducted, and we appreciate you bearing with us on it and our interview teams making themselves available on short notice. What may have come off as a bit sloppy was actually the team reacting quickly to an unexpected situation - a trait that we really value in our employees! We want to thank you for spending the time with us, and wish you the best of luck on your search.