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      Stanbic IBTC Bank

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      Related searches: Stanbic IBTC Bank reviews | Stanbic IBTC Bank jobs | Stanbic IBTC Bank salaries | Stanbic IBTC Bank benefits
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      Client Service Officer Interview

      26 Feb 2025
      Anonymous employee
      Lagos

      Other Client Service Officer interview reviews for Stanbic IBTC Bank

      Client Service Officer Interview

      12 May 2026
      Anonymous employee
      Osun, Oyo
      Accepted offer
      Positive experience
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 months. I interviewed at Stanbic IBTC Bank (Lagos) in May 2022

      Interview

      The interview was virtual with a panel of 5-6 interviewers. Each person turns on his/her video during introduction only, mine was on through out. The first instruction/question I got was "let us meet you". Three other questions followed from what I said in my intro.

      Interview questions [1]

      Question 1

      Tell us about yourself. How would you handle difficult client. How do you ensure that your officer listen and obey your instructions.
      Answer question
      Average interview

      Application

      I interviewed at Stanbic IBTC Bank (Osun, Oyo)

      Interview

      oddysey test, role-specific interview, integrity test, medical examination, a phone call to confirm availability to resume and preferred work location, offer of employment, training and onboarding. The whole process took 8 months

      Client Service Officer Interview

      10 Jan 2025
      Anonymous employee
      Lagos
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Stanbic IBTC Bank (Lagos)

      Interview

      The interview process starts with an aptitude test which is like one hour long with not too difficult. If successful, you get invited for Panel Interview and then an offer letter if successful. Medical and documentations then follow before resumption

      Interview questions [1]

      Question 1

      Scenario based about multitasking and providing exceptional customer service
      Answer question