The boss just asked simple behavioral questions. No need to know anything about the menu or previous coffee experience. He also assured that there would be training. It was not a very long interview process.
Interview questions [1]
Question 1
How would you respond if a customer didn’t like their drink
After applying online they invited me for an online interview that was a group interview then the next stage would have been a one to one digital interview over zoom.
Interview questions [1]
Question 1
What's a difficult customer interaction you've had?
The interview was short and straight forward. They ask about availability and previous employment. No complicated questions. The interviews take place in the cafe of one of the starbucks stores.
Interview questions [1]
Question 1
They asked how I would handle fast paced environments
very easy and straightforward, they did a coffee tasting and was asked to describe the coffee taste. They focus on customer service, and knowing starbucks slang and the company goals is always a plus
Thank you for taking the time to write your feedback. We appreciate your input and are happy to hear that you’ve enjoyed the interview process here at Starbucks!