The process took 1 week. I interviewed at Starbucks in Jun 2011
Interview
First, applied online and took the IQ/Personality test. Then, 2 days later I received a call from a Sbux manager who told me about an upcoming interview they were having. Went in for the interview, and it was a group interview. Answered a bunch of behavioral questions and we were told we would need to wait a week for a phone call.
Interview questions [1]
Question 1
Name a time when you gave exceptional customer service.
Received an email asking to schedule an interview for the following week. The interview took place in the store itself, and took about 15 minutes. The questions were pretty average.
First interview went well, just the basic behavioral questions that should be answered using the STAR method. Second interview was less questions but with the district manager. Still waiting to hear back (if they reach out at all).
Interview questions [5]
Question 1
Tell me about a time where you had to navigate a situation where the supervisor wasn’t available.
Basically a short chat about my availability, my interest in the job, why I want to work there, how familiar I am with coffee and what my past experiences in hospitality were.