I applied through an employee referral. The process took 2 weeks. I interviewed at Starbucks (Santa Ana, CA) in Jul 2009
Interview
Only one interview, lasted about 45 minutes to an hour. Interviewed with the Assistant Store Manager. Spent about the first 15 minutes talking about Starbucks. The ASM was more interested in me being an Eagle Scout, because they had been actively involved in the Boy Scouts of America earlier in their lives. The remainder of the interview we talked about things I had done while in the Scouts program. Interviews were not very formal, the dress code for SM's and ASM's are quite casual, collared black/white button up shirt or with black pants and black shoes, nothing fancy.
Interview questions [1]
Question 1
Tell me about a problem you've encountered with a customer and how you went about solving it?
First interview went well, just the basic behavioral questions that should be answered using the STAR method. Second interview was less questions but with the district manager. Still waiting to hear back (if they reach out at all).
Interview questions [5]
Question 1
Tell me about a time where you had to navigate a situation where the supervisor wasn’t available.
Received an email asking to schedule an interview for the following week. The interview took place in the store itself, and took about 15 minutes. The questions were pretty average.
Basically a short chat about my availability, my interest in the job, why I want to work there, how familiar I am with coffee and what my past experiences in hospitality were.