Barista applicants have rated the interview process at Starbucks with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 77% positive. To compare, the company-average is 69.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Barista roles take an average of 10 days to get hired, when considering 30 user submitted interviews for this role. To compare, the hiring process at Starbucks overall takes an average of 8 days.
Common stages of the interview process at Starbucks as a Barista according to 30 Glassdoor interviews include:
One on one interview: 23%
Background check: 13%
Skills test: 13%
Personality test: 12%
IQ intelligence test: 8%
Phone interview: 8%
Other: 8%
Group panel interview: 6%
Presentation: 6%
Drug test: 4%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at Starbucks (Chicago, IL) in Nov 2012
Interview
Two interviews are required, usually by the manager and the assistant manager. Customers service is more important than coffee knowledge. I know one manager was impressed when told that "getting it right was more important than speed." They will also ask why you want to work at Starbucks. This question is to discern if you really have an interest in the coffee business. Again, knowledge isn't as important as interest.
Interview questions [1]
Question 1
Tell me about a time you had to deal with an angry/upset customer.
First interview went well, just the basic behavioral questions that should be answered using the STAR method. Second interview was less questions but with the district manager. Still waiting to hear back (if they reach out at all).
Interview questions [5]
Question 1
Tell me about a time where you had to navigate a situation where the supervisor wasn’t available.
Received an email asking to schedule an interview for the following week. The interview took place in the store itself, and took about 15 minutes. The questions were pretty average.
Basically a short chat about my availability, my interest in the job, why I want to work there, how familiar I am with coffee and what my past experiences in hospitality were.