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      Customer Service Representative Interview

      27 Jul 2024
      Anonymous interview candidate
      Los Angeles, CA
      No offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Stately (Los Angeles, CA) in Jan 2023

      Interview

      First part was just a simple call and email chat, second interview was a Zoom call with several people. It was a very friendly call, however it was obvious a few minutes into the call that they already had their minds made up and were just checking boxes.

      Interview questions [1]

      Question 1

      How comfortable am I upselling on items trying to be returned by customer?
      Answer question

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