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      Sutherland

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      Customer Service Specialist Interview

      17 Mar 2025
      Anonymous interview candidate
      Taguig
      No offer
      Negative experience
      Easy interview

      Application

      I applied in-person. The process took 1 day. I interviewed at Sutherland (Taguig)

      Interview

      Unprofessional HR with very subjective questions, more personal questions rather than work experience, swayed by gay bias and high-pitched tone borderline shouting which other candidates also heard so they were all left in awe when I exited the room and they were smiling and shaking their heads. It was that unbelievable.

      Interview questions [1]

      Question 1

      What I think about private schools looking down on BPO companies? Why am I applying at a BPO company if I graduated from a private school
      Answer question

      Other Customer Service Specialist interview reviews for Sutherland

      Customer Service Specialist Interview

      12 Aug 2020
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Sutherland

      Interview

      I applied on the web site this year and was recently contacted for a virtual career fair. I found the presenter to be thorough, professional, courteous and helpful. She was also very clear in the requirements of the available positions. I interviewed with them and they were amicable and friendly while clear with their expectations.

      Interview questions [1]

      Question 1

      What are your strengths? Why do you want to work for our company?
      Answer question

      Customer Service Specialist Interview

      10 Jun 2020
      Anonymous interview candidate
      No offer
      Neutral experience
      Easy interview

      Application

      I interviewed at Sutherland

      Interview

      Submitting resume, online questionnaire, typing test, multi-tasking test, coordination via email with manager prior to phone interview. They are a hiring firm for various media companies. I found out later that I was interviewing for a position with CBS All Acess

      Interview questions [1]

      Question 1

      Describe your previous customer service experience
      Answer question