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Sutherland Reviews
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India - All CitiesApprove of CEO
Dilip R. Vellodi
442 Ratings
Pros
"Best reasons to work from home is I can devote my attention took what I am doing" (in 149 reviews)
"The work environment is really decent" (in 150 reviews)
Cons
"Undesirable schedules, little work/life balance" (in 41 reviews)
"Night shifts during festival time" (in 67 reviews)
- Featured Review
Helpful (1)
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"Service Delivery Manager - PMO India Operations"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Sutherland full-time (More than a year)
Pros
Excellent place to make a career with the India Head of Operations no less.
The company helps in lateral movements and people are supportive and respectfulCons
can get a little vertically challenged sometimes and the the turnover rate can be frustrating to deal with.
Advice to Management
Keep infusing fresh blood into the company, the right buttons are being pushed to advance over competitors.
Sutherland 2018-04-17 11:15 PDT ![Sutherland Logo]()
"I worked at Sutherland full-time (More than a year)"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNeutral OutlookApproves of CEOI have been working at Sutherland full-time (More than a year)
Pros
Great starting job for someone who is looking to get their first start in the business world. Plenty of opportunities to shift around.
Cons
Lack of communication between 'higher ups' and employees and night shifts
Advice to Management
Be more communicative. Agents shouldn't recieve penalties for trouble shooting/ resolving customer needs that exceed over 15 minutes of phone time. I know that you expect your agents to be well versed and knowledgable, however sometimes agents do have questions or get stuck, please be more active and attentive in support room
Sutherland 2018-06-30 18:18 PDT![Sutherland Logo]()
"Awesome work environment"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Sutherland full-time (More than a year)
Pros
Work efficiency and good pay for your work
Cons
Little pressure and politics(as usual in corporate)
Advice to Management
Retain the process and hard working employees
Sutherland 2019-01-18 04:03 PST![Sutherland Logo]()
"Good company to start your career"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Approves of CEOI worked at Sutherland full-time (More than a year)
Pros
Shift time
good managment
Friendly seniors
Good environmentCons
No Free Food
Night shift
Overtime
work life balanceSutherland 2019-01-17 06:08 PST![Sutherland Logo]()
"Consultant"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Sutherland full-time (Less than a year)
Pros
1. Ambiance is just awesome
2. You get funds if you want to complete you education
3. Management is wonderful and very supportiveCons
Salary should be little higher
Advice to Management
You are going the right way
Sutherland 2019-01-17 11:29 PST![Sutherland Logo]()
"Associate consultant"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Sutherland full-time (More than a year)
Pros
Good salary for a starter. Two days off in a week. Good working environment.
Cons
Salary hike is less. Shift change after every two months. Employees would stay in the company only for 6 months to 2 years.
Advice to Management
There should be a good raise in salary.
Sutherland 2019-01-11 10:46 PST![Sutherland Logo]()
"Associate"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Sutherland full-time (More than a year)
Pros
Smart work gives you growth
Cons
Pay scale in the organization is to low
Sutherland 2019-01-09 05:05 PST![Sutherland Logo]()
"Good company to work **"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendPositive OutlookNo opinion of CEOI have been working at Sutherland full-time (More than a year)
Pros
A good company to work have fun while working there
Cons
It’s fun working there but remember it is an best place for women and good place for men
Advice to Management
Please give the promotions to a Genuine and people who are worth for it and not for your favourite agents.
Sutherland 2019-01-14 15:08 PST![Sutherland Logo]()
"Perfect for fresher"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNeutral OutlookApproves of CEOI worked at Sutherland full-time (More than a year)
Pros
Salary on time
Freahers can learn manyCons
If you want to sme you have be girl
Sutherland 2018-12-29 05:16 PST![Sutherland Logo]()
"AR CALLER IN AIR INDIA VOICE PROCESS"
StarStarStarStarStar- Work/Life Balance
- Career Opportunities
- Comp & Benefits
Doesn't RecommendPositive OutlookApproves of CEOI have been working at Sutherland full-time (Less than a year)
Pros
Good work over the shift and also pay was very less
Cons
They are good in the work
Sutherland 2018-12-22 07:44 PST
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Sutherland Response
4 May 2018 – AVP, Corporate & Brand Marketing
Thank you for taking the time to share your feedback. As a process transformation organization that employs thousands of professionals spanning 19 countries around the world, we understand that sometimes it can be hard to find your way. Our goal is for our employees to work on interesting projects, grow their own way, and be themselves, and we're implementing several initiatives to help our people do just that. Please know your feedback has been shared with our leadership team, as part of our ongoing endeavor to improve the employee experience.... MoreLess