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      Second Assistant Manager Interview

      21 Aug 2023
      Anonymous interview candidate
      Kendallville, IN
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 5 days. I interviewed at T-Mobile (Kendallville, IN) in Aug 2023

      Interview

      I applied online. The minimum salary I entered was $35,000. This job pays $14 an hour plus commission. $14 an hour is only $29,120 a year. Meaning T Mobile's job application should not have appeared in my search. The difference is this is a commission job but their job description does not mention that. It does say bonuses and Spiffs. I applied online and they wanted me to show up for a 15 minute interview in person. That doesn't sound too serious already. I get there and find out that they open at 11 am which is my exact scheduled interview time. Ok, I should have researched that. Still, most managers would never schedule an interview for right as they are opening - because there was a customer there who they had to wait on before me. So the manager was not ready to speak with me at the agreed upon time. He finally takes me back to the office and he asks for my professional background. I give that to him. Then he asks me if I know how commission works. I say it depends on the specific company's policies. Then he remarks that he did not see commission sales on my resume although he saw I worked retail. Then he launches into mansplaining to me what commission is. He finally looks up and asks me what position I applied for. So the manager was not prepared for our interview today. I tell him Assistant Manager. Doesn't matter. He tells me that is still commissions. He remarks his salary is half commissions but starts fumbling for words. So then I asked him why the commission based pay was not in the job description because I would not have applied. He brings up the job description on the phone and said it should be there. Then he reads to me the part where is says "bonuses and spiffs. " A bonus is not a guaranteed or required form of pay and has nothing to do with whether or not the job is a commission job. A spiff program is generally a rewards based program created by the manufacturer and geared towards rewarding sales people for selling their product. Again, that has nothing to do with this job being commission based, especially as I applied for the assistant manager position, rather than the sales person position.

      Interview questions [1]

      Question 1

      What is your background? Do you know how commission pay works?
      Answer question