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      TIAA

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      Financial Services Consultant Interview

      28 Jun 2018
      Anonymous interview candidate
      Lewisville, TX
      No offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at TIAA (Lewisville, TX) in Jun 2018

      Interview

      They asked for a video interview that you could pre-record and submit within 48 hours of start. Then followed by a face-to-face interview with two recruiters that had about another 10 very structured behavioral type questions and they expect very detailed answers.

      Interview questions [1]

      Question 1

      Please tell me about a situation where you had to go above and beyond for a customer. What was the challenge or issue? What did you do to resolve it?
      Answer question
      1