I applied online. The process took 4 months. I interviewed at TIAA (Raleigh, NC) in Aug 2013
Interview
Long. Different interview with different people who all asked the same questions. All have different admins scheduling the interviews. Could have saved with one group interview and roleplay. Questions didn't focus on skills needed for job. Role play was not about client interactions but how you receive the surprise feedback at the end. I was surprised by role play and then feedback and don't think they liked my response. Best to smile and play along.
Interview questions [1]
Question 1
Tell me about a success and how did you achieve. Then they switch to tell me about failure and what happened. Then they try to make you drill into how the failure what your fault and what you should have done differently. If you don't answer will specifics about your reflections and your ownership, they will say you blamed others and you will fail interview.
Prescreen with recruiter followed by two rounds of interviews that were all virtual.
It was based around behavioral type questions. Come prepared and you will do just fine and be sure to come with questions as well.
Interview questions [1]
Question 1
Tell me about a time you went above and beyond for a client.
It is a very long Process, it took over two months. Recruiter ZOOM interview. Hiring Manager ZOOM interview. Panel ZOOM behavioral interview. Panel ZOOM role play interview. I waited two weeks with no response. I emailed the recruiter and no response. I emailed the Director and no response. I heard back from the recruiter and she did not have a decision yet. A week later I was informed that the role was given to an internal candidate.
Interview questions [1]
Question 1
tell me about a time when you had to influence somebody
I applied online. The process took 1 week. I interviewed at TIAA (Denver, CO) in Feb 2019
Interview
They scheduled my review for a Monday morning, 10am. My contact for the interview was not even at work on that morning. They hastily foiund a couple other people to do the interview. The interviewers were extremely unprofessional, sloppily dressed and very "cold". Had no interest in working for the company after the interview.