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      TTEC

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      Customer Service Representative Interview

      19 Jan 2018
      Anonymous employee
      Quezon City, National Capital Region

      Other Customer Service Representative interview reviews for TTEC

      Customer Service Representative Interview

      24 Jun 2026
      Anonymous interview candidate
      No offer
      Neutral experience
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied in-person. The process took 2 days. I interviewed at TTEC (Quezon City, National Capital Region) in Jun 2015

      Interview

      It’s easier to go as a walk-in applicant than send your resume online. After passing the initial interview, you are required to do call simulation. If passed, you proceed to final interview and getting a list of your required documents to complete before signing the job offer.

      Interview questions [1]

      Question 1

      As someone who has no experience with this field, what do you think is your edge among the other applicants?
      1 Answer
      1
      Easy interview

      Application

      I interviewed at TTEC

      Interview

      I was emailed a link to complete an online assessment. Questions included scenario questions, skill test, and personality quiz. They asked for camera access, but to my knowledge didn't need it. They also performed a speed test of my home internet connection.

      Interview questions [1]

      Question 1

      How you would handle a situation with a customer who keeps talking after you've solved their problem.
      Answer question

      Customer Service Representative Interview

      6 May 2026
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied through a recruiter. I interviewed at TTEC in May 2026

      Interview

      It was basically all just text messaging with someone. At first i was skeptical due to never being interviewed just through text but the more it progressed to easier it got. They just ask you questions and you just answer honestly, or at least that is what I did.
      1

      Customer Service Representative Interview

      2 Apr 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at TTEC

      Interview

      I am a fresher and attended the interview process. The hiring process was well-organized. HR was responsive and guided properly. It is a good opportunity for beginners to start their career.