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      TTEC

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      Customer Service Associate Interview

      7 Oct 2012
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at TTEC in Oct 2012

      Interview

      I applied online to Teletech and reviewed all of the career/job openings. After filling out a detailed questioner of my availability and qualifications, I was then invited to an online/phone interview. For the online/phone interview, I was aked a series of questions and had to answer them explaining what I would do or did do in certain circumstances, while answering them completely, yet being brief. You intiate the phone interview was online with URL they give you, and you answer questions in the order they ask. These calls are recorded then reviewed the next couple of days. If you pass the phone interview, they will email instructing you on the next step in the application process. If you make it through that process, you will be invited to an in person interview with an offer of assignment. Process is taking some time...but they say, "All good things come in time"!

      Interview questions [1]

      Question 1

      The hardest question was regarding the way I had handled difficult customers in the past.
      Answer question

      Other Customer Service Associate interview reviews for TTEC

      Customer Service Associate Interview

      25 Aug 2021
      Anonymous interview candidate
      Nashville, TN
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at TTEC (Nashville, TN) in Aug 2021

      Interview

      It went well. Fast process, good communication, polite interviewer. Done over a call, and was sufficient. I recommend giving it a try if you get the opportunity. I liked it.

      Interview questions [1]

      Question 1

      They asked me about my experience
      Answer question

      Customer Service Associate Interview

      17 Mar 2021
      Anonymous interview candidate
      Ahmedabad
      No offer
      Positive experience
      Average interview

      Application

      I applied through a staffing agency. The process took 2 weeks. I interviewed at TTEC (Ahmedabad) in Mar 2021

      Interview

      The overall process was good. The process took almost 15-20 days. 1) HR interview 2) Grammar Test 3) Comprehension Round and E-commerce Test 4) Chat Round 5) Operation Round One should prepare well for the Chat Round because this round is the one where you get rejected.

      Interview questions [1]

      Question 1

      Basic questions like introduce yourself, why do you want to join BPO, etc.
      Answer question
      1

      Customer Service Associate Interview

      26 Sept 2020
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at TTEC

      Interview

      Long and drawn out but almost a guarantee to get the job if you pass the required test for the job offer. There office is in a crappy part of town is why I received the job offer and didn’t accept

      Interview questions [1]

      Question 1

      Long and drawn out but almost a guarantee to get the job if you pass the required test for the job offer. There office is in a crappy part of town is why I received the job offer and didn’t accept Very generic interview questions
      Answer question