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      Customer Service Travel Expert Interview

      5 Oct 2021
      Anonymous interview candidate
      Athens, Athens, Attica
      No offer
      Positive experience
      Easy interview

      Application

      I applied through a staffing agency. The process took 1 week. I interviewed at TTEC (Athens, Athens, Attica) in Sept 2021

      Interview

      The selection process has only one stage (interview), very simple. The interview was conducted by a woman from HR and my potential future teamleader, who was supposed to test my language skills in my native language (the rest was in English). They made me feel very relaxed from the beginning, and even though I lost internet connection for a while, they were absolutely cool with it. There were no tricky questions and everything went very smoothly and lasted for about 40 minutes.

      Interview questions [4]

      Question 1

      Tell me your biggest strength
      Answer question

      Question 2

      How would your friend describe you with one word
      Answer question

      Question 3

      What do you know about Booking.com
      Answer question

      Question 4

      What potential problems can Booking.com customers have? How would you solve it?
      Answer question