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      TTEC

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      Related searches: TTEC reviews | TTEC jobs | TTEC salaries | TTEC benefits
      TTEC interviewsTTEC Customer Service Representative (CSR) II interviewsTTEC interview


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      Customer Service Representative (CSR) II Interview

      30 May 2024
      Anonymous employee
      Pampanga

      Other Customer Service Representative (CSR) II interview reviews for TTEC

      Customer Service Representative (CSR) II Interview

      10 Mar 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at TTEC

      Interview

      The interview is a Zoom meeting with about 30 other people. A few videos are played that don't really tell you anything about the job or company. We were split into groups of five ish people and a person asked questions from a script and we took turns answering. The interviewers couldn't really answer questions about the job or even what we would be doing. It was a strange experience but not stressful or anything.

      Interview questions [1]

      Question 1

      I was asked whether I had experience working as a CSR, experience working remotely, then a cliche interview question-when did you overcome a challenge and how did you do it.
      Answer question
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 days. I interviewed at TTEC (Pampanga) in Dec 2022

      Interview

      The CSR interview was engaging and thorough. I highlighted my communication skills, problem-solving abilities, and commitment to customer satisfaction. The interviewers' questions were insightful, focusing on real-life scenarios and my past experiences

      Interview questions [1]

      Question 1

      How would you handle an irate customer?
      1 Answer

      Customer Service Representative (CSR) II Interview

      31 Mar 2023
      Anonymous employee
      Montreal, QC
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 6 weeks. I interviewed at TTEC (Montreal, QC) in Mar 2023

      Interview

      It’s quick and easy. Set of 20 people on a zoom call. You will be asked where do you live, can you do full time, are you on school, and are you available weekends?

      Interview questions [1]

      Question 1

      How will you relate your experience to this job?
      Answer question

      Customer Service Representative (CSR) II Interview

      24 Jul 2023
      Anonymous employee
      Atlanta, GA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at TTEC (Atlanta, GA) in Mar 2023

      Interview

      Easiest interview ever. Usually in a group setting, they explain the position and ask if everyone is fine with it. Then usually an offer letter would be sent within 1-2 days.

      Interview questions [1]

      Question 1

      Depending on the project, Have you done this kind of work before?
      Answer question