I applied through an employee referral. The process took 1 week. I interviewed at Tableau Software (London, England) in Nov 2015
Interview
After the first call with the recruiter I went to the Office of Tableau for a 1-on-1 with the hiring manager and a 1-on-1 with a future colleague. At first I got a very good feeling about Tableau because everyone was very welcoming and kind. No comments on the interviews but I was very disappointed about how they threat you after that.
I got an automated e-mail(!!) saying that they won't be progressing with me. I thought this wasn't very professional so I asked the recruiter for some feedback about my interview. They were too busy so they couldn't give me any feedback which is very unprofessional in my opinion. I have dedicated my time to come to the interview during the day, the least you can do is provide someone with feedback on their Interview.
Tableau looks like an amazing company to work for, but they should be more professional when it comes to letting people down.
7
Other Customer Success Manager interview reviews for Tableau Software
I applied through an employee referral. The process took 4 weeks. I interviewed at Tableau Software (Austin, TX) in Jul 2021
Interview
Referred by current employee. Interview over the phone with recruiter (that had to be rescheduled because recruiter didn't show for our first meeting), phone interview with a manager, 2 video interviews with different managers, an interview with current team members, and finally a product demo with the hiring manager.
All of this to never hear back whether I received the job, even after following up with hiring manager twice.
Interview questions [1]
Question 1
Typical previous experience questions targeted at specific scenarios.
I applied online. I interviewed at Tableau Software
Interview
Really well structured & communicated, initial call with the recruitment team who outline the whole process and check-in with you at various stages, providing helpful details about each stage of the recruitment process and advice about what to come prepared to talk about.
Interview questions [1]
Question 1
How have you identified and trained product champions?
I applied through a recruiter. The process took 2 months. I interviewed at Tableau Software in Jan 2020
Interview
Overall, quite a positive experience.
Stage 1: Screening interview with recruiter. Was asked simple questions about my experiences, why I'm interested in looking to apply, salary expectations, etc.
Stage 2: Interview with Customer Success Director and Customer Success Team Manager. Asked many questions on conflict management, experiences with customers, strengths and weaknesses, time management, etc.
Stage 3: Case study presentation. I was given a situation about a global customer, and asked to present on what I would do to engage all of the customers in different regions.
Interview questions [1]
Question 1
Tell me about a time when you had to manage conflict with a teammate.