I applied online. The process took 1 week. I interviewed at The Body Shop (Bristol, England) in Jun 2021
Interview
Had a phone interview which lasted around 5-10 minutes, I was then invited to come in for a trial shift. When I got there I was interviewed again unexpectedly. The shop floor trial wasn't amazing, it was very stressful and I was left on my own on the shop floor and was told to just try and sell products I wasn't told much about before selling. I then did a role play scenario with the manager which was okay. Staff were very friendly, you may struggle if you don't know much about the products.
Interview questions [1]
Question 1
Why do you want to work for the body shop?
What is your favourite product?
Where do you see yourself in 3 years time?
Can you sell me a body shop product without it being used for its intended purpose
I was asked a few basic questions by phone and then asked to come in for a laid back face-to-face interview. I was then asked to come back for the shop floor trial with the other interview candidates where we had to perform a series of tasks. It took them 3 weeks to send me a rejection email which I thought was very poor.
I applied in-person. The process took 1 week. I interviewed at The Body Shop (Canterbury, England) in Jul 2025
Interview
A 45 minute trial shift where they got you to interact with customers as if you worked there and give a hand and arm massage to a customer to try and sell an item. Very straight forward and they were looking to see if you follow what they ask.
the process was friendly, the first rounnd was phone interview followed by in person interview. the roles and responsibilities were east to follow . over all it was an easy and smooth eexperience.