Phon call then video call followed by a shop floor trail. This involved also selling them a product by researching the ingredients they then tested you and saw how you approached customers.

I applied online and got a phone call 2 weeks later. I first had a quick interview with a FT employee, then a second longer one with the store manager (both in person.) I was mostly asked some situational questions, with a little bit of role-play here and there. Was told they’d make a decision within a week but I never heard back after that. I got the impression that the company likes people who are sales-oriented and aggressive with their customer approach.