Glassdoor users rated their interview experience at The Zappos Family as 50% positive with a difficulty rating score of 3.5 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Brand Partner Intern and Intern rated their interviews as the hardest, whereas interviews for Brand Partner Intern and Intern roles were rated as the easiest.
The hiring process at The Zappos Family takes an average of 14 days when considering 2 user submitted interviews across all job titles. Candidates applying for Intern had the quickest hiring process (on average 14 days), whereas Intern roles had the slowest hiring process (on average 14 days).
I applied online. I interviewed at The Zappos Family
Interview
Had a great call with HR. Moved onto the next round to meet with hiring manager. That call went great. Was surprised and disappointed to find out that I wouldn’t even be receiving a rejection email from HR. I was just ghosted entirely. Really disappointing to have gotten to that stage with a presumably small pool and to not even get a templated rejection email.
I interviewed at The Zappos Family (Vegas) in Jan 2022
Interview
Overall good process was long but made sense considering the job at stake. Wanted to hear lots about experience as well as obstacles overcame. The process was good and have nothing bad to say as far as the process goes.
I applied online. The process took 8 weeks. I interviewed at The Zappos Family (Las Vegas, NV) in Mar 2023
Interview
Had an interview with 2 managers. They were very friendly and asked great questions about how I go about servicing customers. The culture is heavily emphasized. Very welcoming and they told me why They chose my app.
Interview questions [1]
Question 1
What do I do to make customers feel welcomed and ready to be helped?