Thumbtack Interview Questions | Glassdoor.co.in

Thumbtack Interview Questions

Interviews at Thumbtack

284 Interview Reviews

Experience

Experience
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Getting an Interview

Getting an Interview
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  1. Helpful (6)  

    Associate Interview

    Anonymous Interview Candidate in Draper, UT (US)
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Thumbtack (Draper, UT (US)) in July 2016.

    Interview

    Phone interview followed by two in person interviews. All three interviews were very informal with the purpose of identifying a cultural fit. Everyone I met was very personable, laid-back and friendly. The Draper office is beautiful and their employees are provided with free lunches and snacks. The office had game rooms and employees seemed to enjoy working together. In the end, I was not offered the position.

    Interview Questions

    • What are you looking for in your next position.   2 Answers

  2.  

    Associate Category Manager Interview

    Anonymous Interview Candidate in San Francisco, CA (US)
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at Thumbtack (San Francisco, CA (US)) in August 2018.

    Interview

    I applied to this job through Glassdoor, but they called it "Product Strategy & Ops Associate" when I applied.

    The interview process was long, but it was by far one of the smoothest interview process I've been through thanks to the recruiting team there.

    Here were the steps I went though:
    1. Phone call with HR.
    2. Phone call with hiring manager.
    3. Presentation/exercise of reviewing quantitative and qualitative data and making product recommendations.
    4. 3-hour on-site interview.
    5. Final phone call with the hiring manager. (I didn't get to this part)

    The presentation was interesting, I liked the topic and that told me I would have liked the job if I had gotten it. The way they structured it was very confusing though. They used a handful of internal metrics and gave vague definitions, even after I probed. Also, Thumbtack's platform has been through a number of changes in the past few years. But the assignment provided data and screen-shots from 2016, and I was to give product recommendations. But what if the solutions to these 2016 problems were fixed in 2018's version of Thumbtack? Was I supposed to suggest 2018's product implementations and pretend I didn't know they were in use (which is what I did for about half of it)? Was I to ignore 2018's solutions and provide newer ones? It was just a mess, and they should update the assignment. It almost hurts you if you are familiar with their product. It could be so much better. They said the assignment should take me 4 hours, but I'll admit I spent like 2 full days on it. If I had the time, why not?

    The on-site interview was long (3-hours), but actually very efficient. It wasn't just asking behavioral questions, but broken down into three hour-long sessions: presenting my assignment, user testing focus group exercise, and a case study. It didn't feel like 3 hours. All of this I was extremely prepared for because the recruiting team told me everything I needed to know to prepare a week before coming in. But the interviewers could have been more engaged. Some were eating lunch while speaking to me, some seemed 'too cool' to be acting in the "mock focus group". And I hate vague questions in interviews--if you know what you want me to answer, just ask me straight up and I'll get it 'right' or 'wrong'. This all might be nitpicking, but if they strive for perfection this is what I have to offer.

    During the on-site, there's a lot of questions on pricing, user empathy, product management-driven suggestions. Remember this role is a category manager, so it's about fixing specific categories Thumbtack has (like home, or pets) and also making things work all together as a full platform. Through the assignments and questions you have to think of the users, the pros, the specific category, the whole platform, and Thumbtack as a business.

    I was disappointed I didn't get it, especially having gone through 4 of 5 steps in the process. And especially especially because of the free lunches cooked in-office every single day. I arrived around lunch time and it looked delicious.

    What I liked about the team was the work they did. I felt pretty excited about the opportunity to do that type of work at a large tech company. Also, the team's diversity in terms of races and ages was strong. Overall, the people were nice, and I was able to see myself working comfortably with most of them.

    What I didn't like about the team was they claim to want people of diverse professional backgrounds, and maybe that's true for the larger team, but of the 5 people I met and the 1 person who ended up getting the job over me, all of them came from business analyst or consulting positions. I was also supposed to meet 6 people, but 1 wasn't able to make it. Which would've been fine if that person wasn't potentially the exact person I'd be reporting to if I had got the job. They also didn't know what the exact role was they were hiring for (they needed a category manager, but didn't know what category they would be assigned to). That was a slightly strange part of the experience for a candidate.

    Again, the recruiting team was so helpful and quick to respond. One of the best recruiting teams I've ever worked with. They had really robust feedback after nearly every step of the process (mostly after I submitted my assignment and after my on-site interview). Except they gave me a shirt at the end of my interview that had Thumbtack's logo and they assumed my size, so it's way too small, and why would I want a shirt of a company who didn't hire me anyway lol. Also, I was told in an email on a Friday they made a decision, so they set up a call with me on Monday to tell me the decision... Perfect way to ruin a weekend with overthinking.

    Interview Questions

    • How would x metric affect y?
      How would you fix a problem specific to one category without affecting other categories?
      A ton of questions on pricing, so brush up on marketplace pricing and how Thumbtack makes money.   1 Answer

    Thumbtack Response

    29 Oct 2018 – Social Media Support Manager

    Thank you for the detailed review of your experience. We appreciate you letting us know of both the pros and the cons of the interview process. The insight helps us improve in the future. We wish you... More

  3. Helpful (5)  

    Associate Category Manager Interview

    Anonymous Interview Candidate in San Francisco, CA (US)
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 5 weeks. I interviewed at Thumbtack (San Francisco, CA (US)) in February 2018.

    Interview

    The process was lengthy due to a few rescheduling issues. The initial recruiter call is very standard, my recruiter was very professional and communicated next steps clearly. After the recruiter call, I had a take-home exercise which was really fun; however, the tricky part is presenting insights that are closely related to Thumbtack. The take-home exercise prompt has been edited to provide more instructions since it was confusing when I first received it. Then I had a call with an ACM employee who was nice and sharp. I actually really enjoyed chatting with the ACM.

    I moved on to onsite interviews next, and this is the part where things get tricky. Onsite interviews are done with mostly Category Managers (most have an MBA / consulting background). I got a strong feeling the Category management team is plagued with business-minded individuals who are not technical and have no prior experience working for a tech company. There was one ACM during my interviews who mentioned the team is trying to move towards a more data-driven team; however, the category managers seem to be looking to hire mini-me's, and candidates who would tackle problems just as they would tackle them.

    Overall, I felt the role itself is quite interesting and with a huge potential to make a positive impact in the company but the current team members are discarding amazing talent because they are too picky, and they seem to want to hire people who think like them. Additionally, they're solving issues in a way that's not the most effective for the company and users. I really hope this will change in the near future because I like Thumbtack and would love to see them do better.

    Interview Questions

    Thumbtack Response

    25 May 2018 – Social Media Support Manager

    Thank you for your post and applying with us. We’d like to shed some light on what the Category Management team looks for in our candidates.

    When making hiring decisions, the CM team evaluates... More


  4.  

    Associate Category Manager Interview

    Anonymous Interview Candidate in San Francisco, CA (US)
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 3 weeks. I interviewed at Thumbtack (San Francisco, CA (US)) in March 2018.

    Interview

    I had an HR phone screen, phone interview with a member of the ACM team and then a take-home assignment. The entire process was very quick and professional; my recruiter was timely in her follow-ups and I enjoyed working through the take-home assignment.

    Interview Questions

    • Take-Home Exercise, more general fit questions   1 Answer

  5. Helpful (1)  

    Associate Category Manager Interview

    Anonymous Employee in San Francisco, CA (US)
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. I interviewed at Thumbtack (San Francisco, CA (US)).

    Interview

    The process started with an initial recruiter phone screen, which also outlined the different stages of the interview process upfront. The next stages were a phone interview, take-home assignment, and a day of on-site interviews.

    The interviews and exercises were focused around business problems that the team is trying to solve which helped me better understand the role/day-to-day. A lot of the interview questions are geared to see if you can interpret different types of data, synthesize it, and develop some type of recommendation. I really enjoyed doing the take-home and on-site interviews, which signaled to me that the role would be a good fit.

    By the end of the interview process, I had talked to many different members of the team and got a pretty good sense for the culture of the team and company.

    This role is also known as 'Product Strategy & Operations Associate'

    Interview Questions

    • The take-home asks you to identify key issues (based on quant, qual data) and provide recommendations to remedy them   1 Answer

  6.  

    Javascript Developer Interview

    Anonymous Interview Candidate in Draper, UT (US)
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied through an employee referral. I interviewed at Thumbtack (Draper, UT (US)) in April 2019.

    Interview

    I had a very similar experience to one of the other reviewers: They seemed a bit arrogant and the process was arduous. After a few hours on the phone with the recruiter, it was explained to me that there would then be a take home test, a 1 hour phone coding challenge and a 4 hour coding challenge on site. They seemed to be very proud of this interview process. I heard the practice defended as a high bar with which to weed out underperforming developers. To me it sounded a bit more about maintaining an air of superiority, they are a "Bay Area startup", after all... The recruiter did strike me as well grounded and likable guy. He tried his best to tell things to me straight and sell the company as being a great bet for the future. I ended my interview process by choice before attempting the take home test because things picked up at my current job. I just couldn't justify giving some ascended San Francisco developers a full day of my time so they could judge whether I was up to their "Bay Area" standards.

    Interview Questions

    • The first at home programming wasn't really a quick challenge. More of a mini project.   1 Answer

    Thumbtack Response

    11 Jul 2019 – Social Media Support Manager

    Thank you for taking the time to share your experiences with Thumbtack - we’re sorry to hear that your experience was less than stellar. I have shared this feedback directly with the recruiting team... More


  7.  

    Software Engineer Interview

    Anonymous Employee in San Francisco, CA (US)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took a week. I interviewed at Thumbtack (San Francisco, CA (US)) in May 2019.

    Interview

    This was a 5 hour interview which included mobile (Android) specific questions and an on-site social meal. I met with engineers at various levels and the recruiter. I used my own laptop for part of the review.

    Interview Questions

    • One of the questions was based on implementing the game Clue (in particular detecting a winning guess).   1 Answer

    Thumbtack Response

    24 Jul 2019 – Social Media Support Manager

    Thanks for sharing your experience with our interview process and for accepting our offer. We're looking forward to having you!

  8.  

    Software Engineer Interview

    Anonymous Interview Candidate in Draper, UT (US)
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Thumbtack (Draper, UT (US)).

    Interview

    Seemed quite extensive. Recruiter phone screen, coding take home project, then a few onsite codepen challenges. I wasn't crazy about the impression of the company after the initial phone call. I think I heard the phrase "We're a bay area startup" over a dozen times. Felt very arrogant about being from San Fran and it rubbed me the wrong way. Also made it sound like they thought anyone not in that area is a sub par developer. They had different benefits for the non-bay area locations.

    Interview Questions

    • The first at home programming wasn't really a quick challenge. More of a mini project.   2 Answers

    Thumbtack Response

    2 Jul 2019 – Social Media Support Manager

    Thanks for sharing your experience regarding the interview process. We're sorry to hear that your time with us was not positive. We strive for a strong candidate experience where each candidate feels... More


  9. Helpful (2)  

    Software Engineer Interview

    Anonymous Interview Candidate in San Francisco, CA (US)
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 2+ weeks. I interviewed at Thumbtack (San Francisco, CA (US)) in July 2014.

    Interview

    I was put in touch with the company via a recruiter and talked to someone from the company shortly after. We talked about the company, its engineering team, the role I would fill, and of course my qualifications and technical background. She was very polite and helpful overall. After that initial call, we assigned a date for a phone interview. The interview was done online via a phone call and a shared document/codepad.

    Interview Questions

    • The question wasn't hard at all. It was to parse a mathematical expression provided as a string and output its result. I asked a couple of clarifying questions and proceeded to write a complete solution using the Shunting-yard algorithm by Dijkstra. After the interview, I executed my code and only found a couple of minor errors unrelated to the overall algorithm.   1 Answer

  10. Helpful (2)  

    Software Engineer Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. I interviewed at Thumbtack.

    Interview

    I applied via an internal referral. Their recruiting team is very professional. I get an email describing the code challenge soon and get a phone interview quickly after I submitted the code challenge. In the beginning, the interviewer asked questions about your projects and what the challenges are. Then, he used CoderPad.io to watch how you code to solve the problem they provided. After phone interview, I also get my rejection notification soon. It is an efficient and comfortable interview process.

    Interview Questions

    • The code challenge is interesting. To create a in-memory database with put/get/transaction instructions.   2 Answers

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