Relatively straight forward interview. They give multiple situations where you will have to explain what you would do and ask why you chose Tim Hortons. Called back a few days later offering position.
Interview questions [1]
Question 1
what would you do in the situation of an angry customer?
I applied online. The process took 2 weeks. I interviewed at Tim Hortons (Newtownards, Northern Ireland) in Mar 2025
Interview
Invited to on-site interview, 1 week after applying. Straight forward, general questions relating to previous experience and availability.
Why do you want to work for Tim Hortons, what do you already know about Tim Hortons.
Interview questions [1]
Question 1
Have you dealt with difficult scenarios involving customer complaints?
Standard process with standard questions. The ability to answer is helped by having community experience related to customer or public service and interacting with people. This will help you draw on experience for the questions whether or not you have professional experience.
first they call through phone and then they send text messages of the timing and the location. After that i have to go to the location at allocated time and meet the person. then, she gave me paper to fill forms and then they ask question and that's it.