This is the most in-depth interview process I've ever been through. I applied online July 3, 2016 and within a few days received an email from a recruiter in Hartford asking to set up a phone interview. The interview contained very simple questions about my work history and why I would be a good fit for this particular position. It was more of a friendly conversation than an "interview." The recruiter was extremely friendly and helpful and scheduled me for the on location assessment the following week. Before going in for the assessment you receive an email about what the assessment will contain and it does say that there is a "possibility" of a same day interview. I made sure to dress appropriately and be prepared just incase and I was the only one. I would suggest doing this as well. You start off with data entry. If you don't pass this 5 minute assessment then you're immediately excused. The actual assessment took roughly 3 1/2 hours and was basically an adult SAT. It contained math, reading, spelling, comprehension and so on. It is timed and if you have additional time be sure to go back and check your work. The proctor was extremely helpful and sweet. After the assessment the proctor began calling people into the hallway to go over results. She left myself and one other person in the room alone and came back in and told us we had passed and set up our in person interviews for the next week. When I say I prepared for this interview, I PREPARED. For days. I went through all prior interview questions from other people on here and came up with examples for each. On the day of my interview I was interviewed by a man and a woman and as all other Travelers employees had been, they were extremely nice. They made me feel SO at easy. We were able to joke around during the interview so that it wasn't so awkward feeling. They asked all behavioral questions. They had basically a booklet and went down the line and one of them took notes on everything. This is where being prepared definitely came in handy. I had a ready response for almost every question that they asked me. After the interview they told me they would be in touch regardless of their decision. Almost exactly a week later I received a call for the unofficial offer. I accepted immediately. The next step from here was a drug test and background check. I immediately did the drug test and began the background check. If there's any advice I can give you about this process is that you need to be honest he entire time. From the time you submit your resume until the end, include accurate information for everything! Don't fudge dates, times, degrees, jobs anything. You can get through this entire process then have your offer taken for not being honest. I had left some old, little jobs off of my resume and application but was sure to disclose them on my background check. After a week, I received my "official" offer and start in two weeks! I could not be more excited! If applying at the Orlando office I can reassure you that this may be a long process but it is worth it and don't be nervous because everyone is SO friendly and accommodating!