I applied online. The process took 6 weeks. I interviewed at U.S. Bank (Little Rock, AR) in Mar 2017
Interview
Interview process went well. Basic questions such as giving examples of good/bad work experiences, sell me this pen strategy, and role playing an upset customer situation. Management seemed to be uninterested in anything going on other than what was going on with his phone. Interview lasted a little over an hour. After the interview, the manager said they would contact me in the next few weeks and to feel free to call for a follow up a few times weekly. 6 weeks later, after calling once a week inquiring and being told I was a contender and that they think I would be perfect for the position, I get a basic email stating that they went with someone who was "more qualified". (It was for an entry level position and I have management experience as well as cash handling certifications) Neither here nor there. Overall, it seems like a good company to work for based on other reviews I've read. Just very poor communication skills and lack of enthusiasm on managements behalf.
Interview questions [1]
Question 1
Role Playing negative customer experiences
Tell me about yourself
Tell me a time you dealt with a difficult customer/what did you do
Sell me this pen
I applied through other source. I interviewed at U.S. Bank
Interview
I first interviewed with the branch manager at the location I applied. After passing that interview, I had a second interview with the regional manager at their office. I only had two interviews.
Very good. Followed professional format. Questions were well phrased. Interviewers were nice. Two rounds of interviews. Could not relocate. Excellent organization. Great leadership and structure. Virtual interviews. Good questions focusing ln strengths and weeknesses amd experoence
I interviewed at U.S. Bank (Minneapolis, MN) in Oct 2024
Interview
There was an online assessment that was like a test with general math plus customer service and general interview questions, then a recruiter called me to discuss the job and set up an interview with a branch employee.