I applied through an employee referral. The process took 6 weeks. I interviewed at UMB Financial Corporation in Jul 2020
Interview
It was very long and spread out. I was mostly left in the dark about everything and always had to reach out to them to hear anything. They were also extremely reserved and probably the most unprepared interviewers I’ve seen in all my jobs.
Interview questions [1]
Question 1
What was one time you handled a customer who was dissatisfied?
I applied online. The process took 2 weeks. I interviewed at UMB Financial Corporation (Denton, TX) in Mar 2021
Interview
Web meeting with Branch Manager and Regional Manager. Perhaps an hour long, answering to both interviewers as a pair and also simultaneously. Rather easy, but this is an incredibly sales-driven role and candidates must know their strategy.
I applied online. The process took 6 days. I interviewed at UMB Financial Corporation (Kansas City, MO)
Interview
Applying online was a little complicated, as the online platform seems outdated and clunky.
Got an email back to schedule a phone interview with a day. The phone interview was quick and easy and I got along with the lady great! Scheduled a in person interview at a local branch that was quick but in depth about work history and desires to come onboard. Heard back about an offer extended with in 2 days.
Interview questions [1]
Question 1
What was a time you dealt with a difficult customer? was it resolved satisfactorily?
Thanks for sharing about your experience and welcome to UMB! Congratulations on your new role. We're glad the process moved quickly for you and that you felt this was a great fit. If you have any suggestions about the application process, we'd love to hear from you at TalentAcquisition@umb.com.