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      USAA

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      Auto Insurance Adjuster III Interview

      16 Jul 2016
      Anonymous employee
      Phoenix, AZ
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at USAA (Phoenix, AZ)

      Interview

      The initial interview consisted of a phone interview with a recruiter. She explained the position, training requirement, and background about the company. She asked me to share a little about myself and then asked a few behavioral questions. She moved me forward in the interview process right away and I met with two hiring managers. The in-person interview was a great experience and I enjoyed the process. The hiring managers followed a similar format as the recruiter but asked more behavioral (STAR METHOD) questions. They are looking for you to answer the questions directly and help them understand how you would qualify for the position based on your background. If you study the STAR method and know your success stories going into the interview you should not have a problem.

      Interview questions [4]

      Question 1

      Tell me a little about yourself?
      1 Answer

      Question 2

      Tell me about a time when you dealt with a difficult customer? What did you do?
      1 Answer

      Question 3

      What do you know about USAA and the position you are applying for?
      1 Answer

      Question 4

      Tell me about a time when you had to solve a problem?
      Answer question
      4

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