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USAA Reviews

51% Recommend to a Friend
USAA CEO Wayne Peacock
45% Approve of CEO
Recommend to a Friend
Approve of CEO
USAA CEO Wayne Peacock
Wayne Peacock
1,632 Ratings

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

  • "The benefits are great and my manager really encourages using your own initiative and asking questions.(in 1287 reviews)
  • "The pay is good for San Antonio and the cost of living in San Antonio is tremendous.(in 368 reviews)
  • "It values support of the military and allows for a great work life balance.(in 257 reviews)
  • "Great for people who don't like to be busy and make a difference.(in 245 reviews)
  • "Annual bonus (but it'd be nice to get that disbursed divided by your pay checks)(in 224 reviews)
  • "There was poor management and it made for a hostile environment for some of us.(in 225 reviews)
  • "Good managers are hard to come by(in 205 reviews)
  • "Senior leadership (executive management group) are all AFRAID of the CEO and do not lead.(in 113 reviews)
  • "Lack of upper management following through on promises and changes.(in 66 reviews)
  • "Any job posting you are literally competing with THOUSANDS of other candidates and favoritism is very obvious.(in 29 reviews)
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Found 6,190 of over 7T reviews

Updated 3 Oct 2023

    1. 5.0
      2 Nov 2022
      Talent Acquisition
      Current Employee, more than 1 year
      Pasadena, CA
      CEO Approval
      Business Outlook


      Benefits are amazing and there is a strong culture. Real sense of pride working for the company and helping members of the military become financially secure.


      Can be very stressful at times.

      1. 5.0
        21 Aug 2018
        Design Engineer
        Former Employee, more than 1 year
        CEO Approval
        Business Outlook


        It's my dream work in this company And well future and Good name about society


        Actually developing on good knowledge peoples and hard work employees

      2. Join the USAA team
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      Viewing 1 - 10 of 6,190 Reviews

      USAA Reviews FAQs

      USAA has an overall rating of 3.4 out of 5, based on over 6,735 reviews left anonymously by employees. 51% of employees would recommend working at USAA to a friend and 42% have a positive outlook for the business. This rating has decreased by -6% over the last 12 months.

      According to anonymously submitted Glassdoor reviews, USAA employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at USAA. This rating has been stable over the past 12 months.

      51% of USAA employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated USAA 3.3 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

      Popular Careers with USAA Job Seekers


      Glassdoor has 6,735 USAA reviews submitted anonymously by USAA employees. Read employee reviews and ratings on Glassdoor to decide if USAA is right for you.