Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      USAA

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: USAA reviews | USAA jobs | USAA salaries | USAA benefits
      USAA interviewsUSAA Policy Service Representative interviewsUSAA interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Indeed, Inc.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Policy Service Representative Interview

      3 Sept 2017
      Anonymous employee
      Tampa, FL
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied in-person. I interviewed at USAA (Tampa, FL) in Apr 2013

      Interview

      The process was very regimented. It was a set of questions that asked about general insurance knowledge as well as questions about ethics, customer service and basic math skills.

      Interview questions [1]

      Question 1

      If someone asked you a question you did not know the answer to how would you answer?
      1 Answer
      4