I applied online. The process took 2 months. I interviewed at USAA (Colorado Springs, CO) in Nov 2012
Interview
If the reviewer was intrigued by your résumé then they will send you a link to take an assessment if your answers are good you will get a phone interview, then an in person interview then you will be asked to take a drug test then submit to a background check and a credit check then you will be contacted with information about training and then offered the position
Interview questions [1]
Question 1
I gathered that each interviewer ask questions they find relevant and based off of answers you have provided
First interview was a short phone interview less than 30. Another phone interview a little over an hour. Finally an in person interview at the facility where was given a tour, met someone who currently worked there, and then sat down and interviewed
I applied through an employee referral. I interviewed at USAA
Interview
There first was a phone recruiter interview. Once that was completed they set up a virtual interview eith mansgers. This interview included SBO questions. Original interview also had a role playing exercise in selling something.
Interview questions [1]
Question 1
Tell me about a time you had to adjust a process due to challenges.
There are 2 interviews, first one just a phone call and second a zoom interview. Scenario based, they ask several. I honestly thought I bombed it but still got hired
