I applied online. The process took 6 days. I interviewed at USAA (Phoenix, AZ) in Mar 2016
Interview
They were so kind and gave great feedback. They made me feel very comfortable and it was great from first impression. The questions were not difficult, they just ask you about your experience and the questions are just you talking about previous situations
First interview was a short phone interview less than 30. Another phone interview a little over an hour. Finally an in person interview at the facility where was given a tour, met someone who currently worked there, and then sat down and interviewed
I applied through an employee referral. I interviewed at USAA
Interview
There first was a phone recruiter interview. Once that was completed they set up a virtual interview eith mansgers. This interview included SBO questions. Original interview also had a role playing exercise in selling something.
Interview questions [1]
Question 1
Tell me about a time you had to adjust a process due to challenges.
There are 2 interviews, first one just a phone call and second a zoom interview. Scenario based, they ask several. I honestly thought I bombed it but still got hired