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      USAA

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      IT Analyst Interview

      27 Nov 2015
      Anonymous employee
      Fort Knox, KY
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 4 weeks. I interviewed at USAA (Fort Knox, KY) in Aug 2015

      Interview

      Smooth and quick process. Casual interview style focused on getting to know the individual. The background check is the longest process and took over 2 weeks to complete. Once the contingent offer was given was provided all the benefits information and appointments for the drug screening and security website access was given the same day. Upon completion of the background screening I was provided the formal offer the same day, and the start date was flexible. A lot of latitude is given when transitioning off Active Duty. I had to change my start date, because of issues with my separation orders, and USAA accommodated the change.

      Interview questions [1]

      Question 1

      How would you handle customers with issues.
      Answer question